Process Communication Model
Effective Communication in Business:
The Process Communication Model of Taibi Kahler
A three days seminar with John Parr, MsC
September 11 - 13, 2006
Dear Madam,
Dear Sir,
Your professional effectiveness as a manager or sales person relies upon your technical expertise and your aptitude to communicate effectively with your colleagues and your customers. In this workshop we offer a tool for communicating effectively and for understanding the personality of self and others. The model and methodology offered in this workshop is that of Dr Taibi Kahler, “The Process Communication Model”.
[ see: www.taibikahlerassociates.com ]
Process Communication has many applications in management, recruitment, training, sales, negotiation and teambuilding etc.
Dr Kahler was awarded the prestigious Eric Berne Scientific Award for his outstanding work in developing the model. This material has been used by NASSA for recruitment and selection of its Astronauts and also by Bill Clinton in drafting his speeches in order to be ‘heard’ by the electorate.
The Process Communication model is based upon two basic principles, for the effectiveness of the message, the way we say things is more important that what we say and although each individual is unique, we all have six characteristics in common. Each of us has a specific combination of these six characteristics. Knowing this gives us useful and precise tools for motivation, understanding perception, stress behaviors etc. This understanding greatly improves our communication skills, our ability to motivate others, our sales skills and our general management effectiveness.
If you are a manager this workshop will enhance your ability to motivate your team members, manage conflicts, manage your own stress, lead in both one to one and team situations and improve your influencing skills.
If you are in sales you will be more effective in developing customer loyalty, convince your prospects to want to work with you, manage your own stress and take the lead in your commercial negotiations.
Objectives: By the end of this workshop you will have:
* Discovered the basic concepts of the Process Communication Method
(Interpersonal communication, difference between process and content, different personality types, and their major characteristics).
* Know and understand yourself in order to facilitate understanding others
(How each personality type perceives their environment, the visible and physical expressions of each personality type and their character strengths. Recognition of verbal and non verbal clues to understanding personality and communication. The psychological needs of each type and how to meet these needs. i.e. Motivation)
* Managing stress
(Understanding the relationship between needs and stress, three different stress behaviours and scenarios, the three predictable degrees of stress and stress behaviours. How to effectively manage stress.)
* Evaluate personality types and adapt your communication style
(The fundamental rules of communication, the five channels of communication, the assessment matrix with its revealing signs, attitudes and behaviours, preferred styles of management, and preferential styles of motivation).
Follow Up: After the workshop it is possible to have regular coaching based upon your personal profile (at request)
Effective Communication in Business
PROGRAM
September 11 - 13, 2006
CODECS Business Building, 101 Room
Personality Parts: Protector; Director; Computer; Comforter; Emoter. Their words, tones, gestures, postures and facial expressions.
Personality Types: Reactor, Promoter, Persister, Workaholic, Dreamer, Rebel.
Management Styles: The styles to use and to avoid with each Personality Type.
Psychological Recognition of Person; Sensory; Recognition for Work; Time Structure;
Needs: Conviction; Solitude; Contact; Incidence (Excitement)
Preferred Active-withdrawing; Passive-withdrawing; Passive-involving;
Environment: Active-involving.
Contact Emotions; Thoughts; Opinions; Inaction; Actions, Reactions.
Perceptions:
Channels of Interventive; Directive; Requestive; Nurturative; Emotive.
Communication:
Driver Be perfect; Be Strong; Please Others; Try Hard. Hurry Up.
Behaviours:
Failure Patterns: Until type; After type; Never type; Always type; Almost types I
Failure Mechanisms: Making mistakes; passively waiting; over controlling; pushing beliefs; blaming; manipulation.
Predictable The warning of entering serious miscommunication and how to
Distress Sequence recover.
Your Profile: Interpreting and understanding your profile. (A personality inventory questionnaire is conducted before the program and you are given a copy and helped to understand yourself.)
Creating a Personal Action Plan
Please find out more about Taibi Kahler and his remarkable scientific work by visisting: www.taibikahlerassociates.com
